Return Policy
All returns must be postmarked within forty five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
Zola Athletics
Attn: Returns
144 Avenida Miraflores
Tiburon, CA 94920
United States
You may also use the prepaid label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. return or exchange . Please allow at least five (5) days from the receipt of your item to process your return or exchange . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged :
● Underwear, boxers, trunks and items with final sale
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● We accept return of items that are in a clean, unworn condition with the original tags intact within 45 days of purchase.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: